About Us - In the words of our Pharmacists

Part of the Tri-Valley Community for more than 20 years, Custom Care Pharmacies are family owned and owner operated. These communities are not just where we work, they are where we live. Our customers are not just patrons of our businesses, they are our neighbors. We are very grateful to be part of the Tri-Valley area and are committed to providing the most professional care along with the highest quality service. We truly appreciate the communities' support of and trust in our local pharmacies.

Our pharmacists are the key reason behind our customer loyalty. We believe that a strong professional relationship with your pharmacist can result in overall better medication therapy. Each of our pharmacists provides unique areas of expertise and combined, they create a comprehensive pharmacy healthcare team. Let them introduce themselves in their own words...

Joe Cardinalli, Pharm.D.

Joe Cardinalli, Pharm.D.

"My years in pharmacy have taught me that there is not always a commercially made solution to a patient's medication needs and that the pharmacist can help by actually customizing a prescription. It may be as simple as adding some flavoring or converting a tablet into a liquid. Sometimes it is as detailed as assisting a patient with bio-identical hormone replacement.

Pharmacy care sometimes requires creativity. Prescription compounding enables us to solve medication dosing, strength and availability issues in a quick and cost effective manner. Assisting our customers with these challenges is one of the main reasons I chose to be a pharmacist."

Michael Clauser, R.Ph.

Michael Clauser, R.Ph.

"Growing up in Pleasanton, I knew how important the local pharmacy was to our community and our family. When we walked into the drugstore, the staff knew us by name and took a personal interest in our well being. Since the day I became a pharmacist, I have striven to carry on this tradition. Pleasanton and San Ramon Custom Care Pharmacies are committed to individual patient care and community involvement.

We understand that our customers are also our neighbors and that they deserve the personal "small town" service that I remember from my childhood. I believe that this commitment to our customers and community is what has guided us through our 30 years in business."

Robert Mays, Pharm.D.

Robert Mays, Pharm.D

"With more than 25 years of pharmacy experience under my belt, I have seen local pharmacies shift their focus from healthcare to mass retail sales. Oftentimes one must walk past the garden supply section in order to reach the pharmacy counter. It is refreshing to work at Custom Care Pharmacy where healthcare is the only priority.

Our pharmacy counter is not hidden past aisles of sale items, it is cornerstone of our store; and with multiple pharmacists on staff, there is always an opportunity to get a question answered or learn more about your medication. Our emphasis is strictly on meeting your medication needs. We understand that your good health is important and that your time is valuable. "

Jill Nuti, R.Ph.

Jill Nuti, R.Ph.

"Having started my pharmacy career working for one of the large chainstores, I quickly grew tired of explaining to customers all the things I couldn't do to assist them with their medication needs. Patient care oftentimes extends beyond simply filling the prescription. At Custom Care I can take the time to provide detailed counseling, I can offer home delivery and medication shipping. I can special order that walker or compression hosiery. In other words, I can provide them with quality products, personalized service and a "can do" attitude. After 10 years at Custom Care, my customers are my friends and neighbors, and I enjoy being able to go the extra mile for them."

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Locations and Hours


4271 First Street
Pleasanton, CA 94566
(925) 846-4455

San Ramon

124 Market Place
San Ramon, CA 94583
(925) 830-0555

Stores Hours (both locations)

M-F: 9am-7pm   Sa: 9am-4pm   Su: Closed

Local Delivery

If you live within 10 miles of either Custom Care Pharmacy location we will gladly deliver your presciptions to you for a nominal fee, just ask!